Wellbeing Support and Services

ADHD & Autism

Asperger East Anglia

Asperger East Anglia offers personal, friendly assistance for everyone with Asperger syndrome and their carers by providing a comprehensive and integrated service. 

Autism Anglia

Autism Anglia is an independent charity which provides care and support to autistic children, adults and their families in East Anglia.

Child Autism UK

Child Autism UK provide services to enable children to overcome difficulties with communication, learning and life skills and give families the techniques and strategies to cope with autism through the use of Applied Behaviour Analysis (ABA). 

National Autistic Society (NAS)

Founded in 1962, they are the UK’s leading charity for autistic people and their families. Their goal is to help transform lives, change attitudes and create a society that works for autistic people.

ASD Friendly

ASD Friendly is a close-knit community of parents and carers of people with Autism and Asperger’s Syndrome. 

Autism Independent UK (SFTAH)

Autism Independent UK helps to increase awareness of autism to the notice of all, together with well established and newly developed approaches in the diagnosis, assessment, education and treatment.


They support people with learning disabilities and autism to have a louder voice, choice and control in their lives. 


Bereaved by Suicide Service

Losing a loved one to suicide is an extremely traumatic experience. Bereaved by Suicide Service aims to ease the distress and improve the wellbeing of those in Suffolk and Colchester and Tendring who have been bereaved by suicide.

We provide emotional support, practical help and signposting to other organisations.

Their service is free and confidential and is here for when you need it.

Their national Support line service is available 24/7 on: 0808 16 89 111

Child Death Helpline

The Child Death Helpline aims to provide a quality freephone service to anyone affected by the death of a child of any age. Callers to the helpline might be parents, grandparents, siblings, other family members, friends or involved professionals.

Scotty’s Little Soldiers

Scotty’s Little Soldiers is a charity dedicated to supporting children & young people who have lost a parent whilst serving in the British Armed Forces.


Brake’s helpline is a quality accredited, Freephone, confidential support service, providing information and advocacy, emotional support and a listening ear for survivors of road crashes.

The Compassionate Friends

TCF offers many different kinds of support for bereaved families. Whatever the cause of your loss, wherever you are in the UK, and whatever your circumstances – they are here to help.

Roadpeace in East Anglia

The aftermath of a road crash is devastating. They help bereaved families cope and build resilience through peer support, their local group network, befriending service and trauma support programmes. 

Cancer Support

Norfolk and Waveney Partnership: Cancer Support

Information and support about cancer services during these challenging times.

Website: Norfolk and Waveney Partnership: Cancer Support

They would like to hear your views about your cancer care, you or a loved one maybe receiving. Having the right information at the right time is so important and this helps to ensure they can give local people of N&W the best possible experience with their health and care partners. Please visit the link below to complete the survey. Thank you for your participation.

Survey: www.smartsurvey.co.uk/s/Cancer_experience/


Register as a Carer

It is important that we know if you are a carer so that we can make sure you receive information, services and the help that is available.

If you are a carer, please complete our Register a Carer form

If you have any queries regarding carers, you can contact the carer administrative lead, Julie at the practice via our dedicated email address:

Chill4us Carers

Chill4us Carers is the social network community for family carers and is about, information, humour, fantasy and fun, chat with carers and finding help when the caring ends. 

Website: www.chill4uscarers.co.uk

Carers Matter Norfolk

Caring Together

Caring Together is a network partner of Carers Trust and has grown significantly over the past ten years, providing more services and more help for family carers and their families across Cambridgeshire, Peterborough and Norfolk. 

Suffolk Family Carers

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Child Health

Musical Keys

Musical Keys is a charity which provides music and arts activities for people with disabilities and additional needs in Norfolk and the surrounding area. Their passion is making music accessible to everyone.

Just One Norfolk

They deliver a range of community based children and young people’s health services across Norfolk. They aim to build confidence in families, children and young people to care for their own health and wellbeing as well as help families, children and young people in Norfolk access the right services for advice and help. Through this they can improve health outcomes for children and young people in Norfolk.

Norfolk Family Learning

The Norfolk Family Learning team offer free interactive ‘Come and Try’ tasters and online courses as well as face to face sessions and courses in libraries, schools and Early Childhood Family Centres across Norfolk. These courses cover topics including understanding your child’s mental health, helping your child manage anxiety, maths & English, exploring natural surroundings, healthy eating and craft activities. Free activities during half term and summer holidays are also available to keep the family active and entertained.

Cleft Lip and Palate Association

The Cleft Lip and Palate Association (CLAPA) is a small charity working to improve the lives of people born with a cleft and their families in the UK.

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Dyspraxia Foundation

Our helpline is available to help you with problems and issues you may encounter; offering help and advice to people with dyspraxia, parents, carers, and families about or on the subject of dyspraxia.

Youth MIND Appointment

Here at Beccles Medical Centre, we are able to offer Youth MIND appointments for our patients aged 14-25 every Tuesday with Naomi.

Please contact the practice to arrange an appointment.


SPEADA has been formed by qualified youth workers and volunteers with a variety of experience between them in order to support all young people aged 11-19 years (or up to 25 with a disability) in West Norfolk.

Point 1

Point-1 is a service from Ormiston Families providing assessment and support by professionals for children and young people who are experiencing mental health and emotional problems.

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: NHS: Vaccination Schedule

Community Groups

Beccles TaeKwon-Do

Learning to defend yourself is just the start, Taekwon-Do can also make you more confident, and fitter, increasing focus, power, inner strength and self discipline. The club is held at The Beccles Sports Centre Mon Thur 19:00-20:30.

Beccles U3A

Beccles U3A was formed in 2014 and is part of a nationwide self-help organisation to bring together retired and semi- retired people and offer them the opportunity to share creative, social and learning opportunities within the local community.

Central to the activities of the local Beccles U3A is the Monthly Meeting which is held 3rd Wednesday of each month at Beccles Public Hall from 09:45 to 11:45. Here you can find out what’s going on re groups and outing plus hear guest speakers who give talks on a variety of subjects.

Beccles U3A supports over 70 Special Interest Groups formed and run by the members. These include languages, sports, art and crafts, music, history science and much more.

The Beccles Society of Artists

The object of the society is the furtherance and enjoyment of art. The society’s meetings are held on the first Wednesday of each month at the Waveney Centre, Newmarket, Beccles at 19:30.

Beccles & Dist Flower Arrangers

The Association has been a unifying and guiding influence to thousands of men, women and juniors whose love of flowers has opened up a new world of creativity. The group is held at Blyburgate Hall, Beccles.


The Rotary provide service to others, promote integrity, and advance world understanding, goodwill, and peace through our fellowship of business, professional, and community leaders.

Contact Us.

Beccles Community Choir

The choir has between 30-50 people attend regularly who all enjoy using music to benefit your health in a variety of ways, including to improve posture, learn breathing exercises for relaxation and energising techniques and making friends.

Beccles Badminton Club

The badminton club are an active medium sized club with both Senior and Junior members covering a wide diversity of skill levels.

Depression, Anxiety and Stress

Campaign Against Living Miserably (CALM)

The Campaign Against Living Miserably (CALM) is leading a movement against male suicide, the single biggest killer of men under 45 in the UK.


SANE is a leading UK mental health charity. They work to improve the quality of life for anyone affected by mental illness.


Free anonymous online chat for young people to discuss your mental health issues.


Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Combat Stress

Combat Stress is the UK’s leading charity for veterans’ mental health. For a century, they have helped former servicemen and women with mental health problems such as anxiety, depression and post-traumatic stress disorder (PTSD). 

Norfolk LGBT+ Project

To relieve the mental and emotional suffering of people in Norfolk and Waveney who are lesbian, gay, bisexual or transgender (LGBT+) or in doubt of their sexuality or gender identity by the provision of advice, peer-support and information.


Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.


Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Drugs and Alcohol

Dear Albert

Dear Albert helps individuals to stop taking alcohol and drugs.

Matthew Project – Outside the Wire

A bespoke drug and alcohol service offering confidential advice and support to current and ex HM Forces personnel and their families, across Norfolk, Suffolk and Essex.

Turning Point

They work with people who need support with their drug and alcohol use, mental health, offending behaviour, unemployment issues and people with a learning disability.

Find Support

One You Days Off – Mobile App

The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Hebron Trust

Hebron House is a safe, nurturing and intensively supportive community environment in which to rehabilitate from drug and alcohol dependency and the life-dominating problems that serious substance misuse can cause.

Matthew Project, Youth Service – Youth and Family Team

Supports children, young people, adults and their families with drug, alcohol and other related issues across Norfolk.

Drinkaware Online Tools & Apps

Online trackers and apps from Drinkaware to help you avoid harm from alcohol.


If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Elderly Care

Cinnamon Trust

Cinnamon Trust is the only specialist national charity which seeks to relieve the anxieties, problems, and sometimes injustices, faced by elderly and terminally ill people and their pets, thereby saving a great deal of human sadness and animal suffering.

Silver Line

Free phone support for older people, 24 hours a day.

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Contact Care, Saffron Housing Trust – Personal Alarms, Lifeline for the Elderly

Contact Care have been providing a reliable Lifeline Alarm Service since 1986. With your personal alarm button you can call for help day or night, from anywhere in your home or garden (within 50m of the lifeline unit), 365 days of the year.


Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Hearing Loss

Hear for Norfolk

Hear For Norfolk aims to improve the lives of young people and adults of all ages in Norfolk with all degrees of hearing loss. They achieve this by offering personal, emotional and practical support, undertaking hearing aid maintenance, ear wax removal using microsuction, providing information on hearing loss and related conditions, and training.

Deaf Connexions

Deaf Connexions is a voluntary organisation working in Norfolk to provide a range of services to support Deaf people and their families through the provision of information and communication support.

Norfolk Deaf Children’s Society

NDCS is a local Deaf children’s society that also supporting the families of deaf children with activities, events and advice.

Sensory Support Services

The Sensory Support Unit aims to promote the inclusion, wellbeing and quality of life for residents of Norfolk who have a sensory loss. They provide social care assessments for people who are Deaf or have a dual sensory loss and provide an assessment and rehabilitation service where sight loss has become a critical or substantial barrier to independent living. The Sensory Support Unit can offer advice and training to carers, families and other professionals depending on assessed need.

Suffolk Hearing Advisory Service

Suffolk Hearing Advisory Service provides hearing aid maintenance and repairs with monthly clinics in Lowestoft.


Support Deaf people and those with hearing loss or tinnitus to make life fully inclusive by providing the following services: information about hearing loss, signposting to local support services, information about Assistive Technology, Employment Support, Benefits Advice and Communication support.


DeafPLUS offers information and advice about hearing loss, advocacy services, support with independent living, an advice line, health and wellbeing information and hearing loss support.

NHS National Deaf Mental Health Service

National Deaf Services provides a range of comprehensive mental health services for Deaf adults, children and their families. They are committed to: the employment of deaf service users and carer involvement in all aspects of care. respect and promotion of Deaf culture and language.

Norfolk and Waveney MIND

Mind is a mental health charity offering an extensive range of mental health services, along with associated training, advice and information. They offer a wide range of services including 1:1 talking therapies, gardening projects, access to employment services, mental health training and education for businesses, schools and individuals, residential care and support programmes.  The services support young people aged 14-25, adults and carers affected by mental ill health.

CAN Connect – North Norfolk CCG Area

A project that uses Life Connectors and Volunteers to help those who are feeling alone and isolated to identify and achieve goals, provide advice and coaching, help find other sources of support if specialist help is needed and find and support the individual to get involved with activities in their community

Lily – King’s Lynn and West Norfolk

Lily provides a comprehensive range of support in west Norfolk to combat loneliness and social isolation in adults of all ages. The project is linked to the ‘No Lonely Day’ initiative. It encourages residents to develop friendships and engage in their local communities. Trained Lily Advisors can provide support over the phone or face to face to help people overcome feelings of loneliness and social isolation. They will work with clients to consider how engaging with the community can support their health and wellbeing.

Royal Deaf Association

Royal Deaf Association have launched a new project in association with East Suffolk Council to reduce social isolation for Deaf people aged 55+ living in East Suffolk.

Cuppa Care

The Cuppa Care Project has been initiated and developed by the Rotary Club of Norwich and delivered by a partnership of local charities working jointly towards bringing people together and tackle loneliness that may be caused through poverty, disability, age, gender, lack of accessible local support and information services, geographical remoteness, poor transport or other needs.
Whether you just want to get out of the house, to meet new people, or chat about something that’s worrying you – we have friendly people on board of our Cuppa Care Bus who can help. Apart from us (Hear for Norfolk) you will be able to access support from Age UK Norwich, Vision Norfolk, Norfolk LGBT+ Project, Norfolk and Waveney Mind, Norfolk CAB, Age UK Norfolk and The Wellbeing Service.

West Norfolk Deaf Association

WNDA is a local charity providing support to Deaf people and those with acquired hearing difficulties in West Norfolk. Operating across two sites as well as in the community at GP surgeries and residential homes. They provide a whole range of comprehensive services for people of all ages and all levels of hearing loss, all designed to help Deaf people live independent, fulfilled lives.

Lowestoft and District Deaf Society

Lowestoft and District Deaf Society offers: BSL courses, Lip-reading classes, Hearing aid clinics and hosts coffee mornings and social activities.

Sensing Change

Sensing Change is a professional Social Work Practice providing a range of services including social work, rehabilitation, support and communication to people with sight and/or hearing loss throughout Suffolk and Waveney. We are contracted by Suffolk County Council to provide free social care assessments to Suffolk adults with sight and/or hearing loss, including carers who may be providing care for a relative or friend.

Waveney Deaf Children’s Society

Waveney Deaf Children’s Society are a local group affiliated to the NDCS. They support Deaf children and their families and organise social events for Deaf children and their families.

Deaf Blind UK

DeafBlind UK provide practical help, emotional support, help with technology, information and advice to people living with sight and hearing loss.

Sign Health

Sign Health are a Deaf-led team that work to improve the health and wellbeing of Deaf People. Sign Health provide psychological therapy, Domestic Abuse support and provide an advocacy service to ensure that Deaf people get fair and transparent treatment and services.

Hearing Link – UK

Hearing Link England is a team of staff and volunteers who deliver group and one-to-one support for people with any level of hearing loss, and their family and friends. They also deliver community events and provide training to local organisations, to raise awareness of the practical and emotional challenges faced by those living with changes in their hearing.


Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout Great Britain and Ireland, often through their telephone helpline.

Better Together – Norwich, Great Yarmouth, South Norfolk and Broadland

Better Together brings people together and offers information, advice and support to help people make the most of activities and opportunities in their area. Online and phone referral, 1-to-1 assessment, coaching and support from a team of Life Connectors, support to access groups and activities and freephone helpline open 9-5pm, Monday-Friday.

The Silver Line

The Silver Line is the only confidential, free helpline for older people across the UK open every day and night of the year.

Their specially trained helpline team can:

  • offer conversation and friendship
  • provide information and support
  • link callers to local groups and services
  • refer people on to receive regular friendship calls
  • protect and support older people who are suffering abuse and neglect.


TAMBA (Twins and Multiple Births Association)

Tamba is a UK based charity helping people around the world. It was set up by parents of multiples and interested professionals in 1978. 

The Lullaby Trust

The Lullaby Trust raises awareness of sudden infant death syndrome (SIDS), provides expert advice on safer sleep for babies and offers emotional support for bereaved families

The National Childbirth Trust

Our mission is to support parents through the first 1,000 days, to have the best possible experience of pregnancy, birth and early parenthood.

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Mental Health


Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Turning Point

They work with people who need support with their drug and alcohol use, mental health, offending behaviour, unemployment issues and people with a learning disability.

Find Support

Wellbeing Services

The Wellbeing Service offer free help and support to improve wellbeing and manage stress, low mood and anxiety. Their aim is to reduce the onset of mental ill health, prevent deterioration and promote recovery by offering a range of webinars, talking therapies, employment support, peer support and social activities.

Norfolk Adult Learning

Norfolk Adult Learning offer a range of short one-off free sessions to help you understand your mental health and coping strategies to longer courses in yoga, basketball, mindfulness and wellbeing.

Norfolk Adult Learning also run a Five Ways to Wellbeing course and wellbeing walks that combine understanding wellbeing with gentle exercise to help support a healthy body and mind whilst socialising with others and getting some fresh air.

Eating healthily can not only improve physical health but can also help to improve mental health and wellbeing. Norfolk Adult Learning run the Joy of Food cookery course providing tips and practical skills to cook fresh, healthy and nutritious meals from scratch.


Park Physiotherapy

A friendly and experienced team of  Chartered Physiotherapists, all registered with the Health Care Professions Council.

East Coast Community Healthcare C.I.C

Podiatry or podiatric medicine is a branch of medicine devoted to the study of, diagnosis, and medical and surgical treatment of disorders of the foot, ankle and related structures.

Back in Motion

Back in Motion deliver expert treatment focused on your needs, which will provide you with sustainable results.


The Podiatry Clinic – Great Yarmouth

The Podiatry Clinic – passionate about Foot Health for 20 years and with referral pathways to local surgeons, they offer basic chiropody care, bespoke orthotics (shoe inserts), minor surgery and steroid injections.

East Coast Community Hospital

Podiatry or podiatric medicine is a branch of medicine devoted to the study of, diagnosis, and medical and surgical treatment of disorders of the foot, ankle and related structures.

Norfolk Foot Care

Norfolk Foot Care offer a wide range of foot care treatments and procedures. You do not have to be referred to them by your GP for Podiatry/Chiropody treatment.

Sexual Health

C-Card Scheme

If you are aged 13 to 24 and living in Norfolk you are entitled to free condoms through the Your C-Card scheme. 

THT Direct (Terrence Higgins Trust)

They offer a range of services available to anyone who lives in the Norfolk area. They provide outreach in the community for vulnerable young people and adults, and training for practitioners.


Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Norfolk LGBT+ Project

To relieve the mental and emotional suffering of people in Norfolk and Waveney who are lesbian, gay, bisexual or transgender (LGBT+) or in doubt of their sexuality or gender identity by the provision of advice, peer-support and information.


If you’re looking for contraception, treatment for sexually transmitted infections, HIV care and treatment or related advice in Norfolk, iCash can help.

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Social Prescribing

Social Prescribing – Social Connections

Social Prescribing (known locally as Social Connections) enables your GP, nurse or other healthcare professional to refer you to a specialist link worker to talk about issues you may be facing and find the right services to support you. Read more.

Ask reception for more details, or ask your GP to refer you. Alternatively, contact the team on 07817 313593.

Stop Smoking


The Stop Smoking team at OneLife Suffolk provide a supportive behaviour change programme which enables an increased opportunity for a long-term positive lifestyle change, in fact, you are four times more likely to stop smoking with their support!

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

NHS Smoking Helpline – Go Smoke Free

Join the millions of people who have used Smokefree support to help them stop smoking. From email and text, to their free app and lots of other support, you can choose what’s right for you.

Weight Management


Beat is the UK’s eating disorder charity. Founded in 1989 as the Eating Disorders Association, their mission is to end the pain and suffering caused by eating disorders.

OneLife Suffolk

OneLife Suffolk provides up to 12 months of free adult weight management support, providing you with the tools, advice and guidance needed to improve your lifestyle, achieve your weight loss goals and more importantly sustain the changes made for good.

Am I a Healthy Weight?

Calculate your BMI using this NHS Tool

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Eating Matters – Eating Disorders Counselling Service (Over 18s Only)

Eating Matters is a Norfolk charity offering counselling for people with mild to moderate eating disorders in the community.

Great Yarmouth Green Gym

By taking part in outdoor practical nature conservation activities you can increase your fitness and energy levels and help improve your health and well-being. You can meet new people, learn new skills and help make a positive contribution to your local area.

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.