Chaperones

Our practice is committed to maintaining professional standards. For certain examinations, an impartial observer (a “chaperone”) will be required. This chaperone will be a trained member of our team, available to provide reassurance and raise any concerns on your behalf.

You have the right to:

  • Decline any examination
  • Choose an alternative chaperone
  • Request a chaperone if one is not offered

Please note, a clinician may not proceed with an examination if you decline a chaperone.

Role of a Chaperone

  • Maintain professional boundaries during intimate examinations
  • Acknowledge patient vulnerability
  • Provide emotional comfort and reassurance
  • Assist with undressing, if needed

Our practice has clinical and non-clinical trained chaperones.

About Non-Clinical Chaperones

Non-clinical chaperones are trained staff members (male and female), such as Care Navigators or administrative assistants, who provide support during sensitive or intimate procedures. While they do not assist clinically, they act as impartial observers to help ensure your comfort and safety. They are all trained to support patients, maintain confidentiality, and recognize signs of distress. They observe the procedure, offer emotional support, and can escalate concerns if needed.

In some cases, a family member may also be in attendance, especially for patients with learning disabilities or mental health needs.

The presence of a chaperone does not replace the clinician’s responsibility to clearly explain procedures, obtain consent, and protect your privacy and dignity.