At Beccles Medical Centre, we’re always looking for ways to improve your care. One of the tools we now use is Heidi Scribe, a secure, AI-powered system that helps our clinicians write up notes from your appointment quickly and accurately.
What is Heidi Scribe?
Heidi Scribe is a smart dictation tool. It listens to your clinician during your consultation and helps them create clear, accurate notes for your medical record. This means they can focus more on you and less on typing.
How Does It Work?
- During your appointment, your clinician may use Heidi Scribe to record part of the conversation.
- The system turns what they say into written notes.
- Your clinician checks and edits the notes to make sure they’re correct.
- The audio recording is deleted straight after the notes are made.
Why Are We Using It?
- It helps make your medical notes more accurate.
- It saves time, so your clinician can focus more on your care.
- It keeps your information safe and secure.
Is My Information Protected?
Yes. We take your privacy seriously:
- All data is encrypted and securely stored.
- Only staff involved in your care can see the notes.
- Audio recordings are deleted immediately after use.
Can I Say No?
Yes. If you don’t want Heidi Scribe used during your appointment, just let your clinician know. They will respect your choice and not use it.
Need More Information?
If you have questions or concerns, please speak to a member of our team.